Traduction 
High 5 Casino has live dealer games. On European Roulette the game will remove a chip from a winning straight bet on occasion. Not every time, so that you will not notice it as well. I brought this to the customer service attention and over the course of 6 months I was given the run-a-round even after submitting screen shots to prove this was happening and finally told I altered the screen shots and harassed the so they are blocking my account permanently. I have screen shots proving this goes on and have over 10 examples. For instance I bet $3 on 16red and $13 on the first column.the payout would be 108 for the straight number bet and 39 for the column bet. $147 is the total. I only received $111. Meaning they removed $1 from my $3 straight bet. Now this only happens sometimes and not every time. And only with winning wagers, never a losing wager is missing a chip. Another example is when I have $3 on 36red and $25 on red, I should be paid out $158 instead I am paid out $122. No wagers are left on the board after payout and are included in the payouts. Each screen shot is taken after wagers are accepted and unable to be changed by the player by adding or subtracting chips. That only leaves the casino to be able to remove chips. Both times, $36 short on the payout. I have 10 other examples of this.
Montant contesté: 19500$
Casino: High 5 Casino
Cas #: 2968
