Need a hand with a casino?

LCB's complaints team is here to help.

Here's what you can count on when using our service:

  • Our team will objectively assess the situation
  • A dedicated complaints moderator will be assigned to your case
  • Our direct contacts with casinos and their representatives can aid in achieving a successful resolution

Could this be your issue?

  • You could be suspected of fraudulent activity and your account could be blocked. Contact the casino for more information about this, they should be able to tell you if any terms and conditions have been breached.
  • Take a quick peek in your spam folder, just in case! The casino might have sent you an email with a request, and if it’s hiding there, you could be waiting forever without even knowing it.
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