FERMÉ Casino de Bingo Las Vegas
- Créé par
- BingoCindy
- Sr. Newbie 35
- actif la dernière fois il y a environ 7 ans
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- Créé par
- BingoCindy
- à Nov 20, 09, 04:45:38 PM
- Sr. Newbie 35
- actif la dernière fois il y a environ 7 ans
Bingo Las Vegas Casino Review
Hi everyone.
My name is cindy and I am rep for bingolasvegascasino.com. Im happy to be on this forum and if there is anything I can help you with don't be shy. We are a new site and I hope you enjoy yourself at the Casino, Good Luck!
Cheers,
Cindy0/ 5
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- Répondu par
- josie46
- à Nov 23, 09, 12:43:25 PM
- Hero Member 887
- actif la dernière fois il y a environ 7 ans
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- Répondu par
- BingoCindy
- à Nov 23, 09, 03:42:03 PM
- Sr. Newbie 35
- actif la dernière fois il y a environ 7 ans
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- Répondu par
- BingoCindy
- à Nov 23, 09, 03:59:40 PM
- Sr. Newbie 35
- actif la dernière fois il y a environ 7 ans
hi cindy, you say your a new site. i didnt know weather i had acountwith you . so i log in on my acount name and it greeted me with my name. which tells me i do have a acount. it has to be at least a yr. old or better . i did not reconize the site, ty josie46
Hi there.
Well, we officially launched our site in July. There are so many online Casinos out there; its easy to confuse them. I know I do..
Hope you enjoy the Casino!
Cheers,
Cindy -
- Répondu par
- BingoCindy
- à Nov 24, 09, 01:56:21 PM
- Sr. Newbie 35
- actif la dernière fois il y a environ 7 ans
Hi Cindy, speaking of tournaments, when does the golden ticket tournament start?
Thanks
Oh my Gosh! It has already begun and in order to get the golden ticket to participate, you had to answer our trivia question correctly. Don't worry because Thursday, Nov 26 is our Back To Back Progressive tournament where you can earn some extra cash for placing 1st and or 2nd in both.
Good Luck!
Cheers,
Cindy -
- Répondu par
- sweetlummi
- à Nov 24, 09, 09:13:25 PM
- Full Member 130
- actif la dernière fois il y a environ 4 ans
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- Répondu par
- BingoCindy
- à Nov 25, 09, 11:36:46 AM
- Sr. Newbie 35
- actif la dernière fois il y a environ 7 ans
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- Répondu par
- sweetlummi
- à Nov 25, 09, 01:50:22 PM
- Full Member 130
- actif la dernière fois il y a environ 4 ans
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- Répondu par
- Aotearoa
- à Dec 04, 09, 03:00:09 PM
- Full Member 242
- actif la dernière fois il y a environ 7 ans
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- Répondu par
- BingoCindy
- à Dec 05, 09, 09:23:55 PM
- Sr. Newbie 35
- actif la dernière fois il y a environ 7 ans
Hi Cindy, I answered the Ladies weekend trivia question a couple of days ago. Now ive recieved the same email again asking me to enter. Are my emails not being recieved or is there an error?.
Thanks
Username: Aotearoa
Hello Aotearoa,
Sorry about that. Let me look into it on Mon and I will find out what happened.
Speak soon.
Cindy -
- Répondu par
- BingoCindy
- à Dec 07, 09, 09:50:42 AM
- Sr. Newbie 35
- actif la dernière fois il y a environ 7 ans
Hi Cindy, I answered the Ladies weekend trivia question a couple of days ago. Now ive recieved the same email again asking me to enter. Are my emails not being recieved or is there an error?.
Thanks
Username: Aotearoa
Hello Aotearoa,
Sorry about that. Let me look into it on Mon and I will find out what happened.
Speak soon.
Cindy
Hello Aotearoa,
Good news is yes, we are receiving your emails, but the confusion I see happening is when we send a follow up email with the trivia question to everyone.
I saw that you answered the trivia correctly and even placed in the Ladies Weekend Tourney; Way to Go!
Cheers,
Cindy -
- Répondu par
- BingoCindy
- à Dec 14, 09, 09:16:16 AM
- Sr. Newbie 35
- actif la dernière fois il y a environ 7 ans
hi i just reg and they said i already got an acount, which i dont remember having ty josie46
Hi There,
I accessed our database and I do show an account registered with the same username on November 13. If you need further details of the account, please feel free to private message me.
Hope this helps.
Cheers,
Cindy -
- Répondu par
- Seb82
- à Feb 08, 10, 08:57:10 AM
- Newbie 1
- actif la dernière fois il y a environ 14 ans
Dear Cindy,
last week a took the $35 no deposit bonus from Bingolasvegas. I managed to play through the wagering and requested a withdrawal of $150. Today support told me that the withdrawal has been denied because i would have used the bonus to buy tournament tickets. But this is NOT true. I only played on slot games that are allowed according to your T&Cs.
I asked live support to check my account and give me a confirmation that i only played allowed games. But this guy wasn't willing to help me at all.
I am really disappointed actually, because it took me a very long time to play through the wagering requirements.
Could you please look in my account and check this for me? my username is : clw82.
Thank you! -
- Répondu par
- BingoCindy
- à Feb 08, 10, 01:58:03 PM
- Sr. Newbie 35
- actif la dernière fois il y a environ 7 ans
Dear Cindy,
last week a took the $35 no deposit bonus from Bingolasvegas. I managed to play through the wagering and requested a withdrawal of $150. Today support told me that the withdrawal has been denied because i would have used the bonus to buy tournament tickets. But this is NOT true. I only played on slot games that are allowed according to your T&Cs.
I asked live support to check my account and give me a confirmation that i only played allowed games. But this guy wasn't willing to help me at all.
I am really disappointed actually, because it took me a very long time to play through the wagering requirements.
Could you please look in my account and check this for me? my username is : clw82.
Thank you!
Hello,
Thanks for contacting me and I did get your message. I am happy to look into this for you, and please, my appologies that the person you were dealing with was not helpful. That will certainly be looked into as well. I will be in touch shortly.
Cheers,
Cindy -
- Répondu par
- BingoCindy
- à Feb 08, 10, 01:59:33 PM
- Sr. Newbie 35
- actif la dernière fois il y a environ 7 ans
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- Répondu par
- Booo73
- à Feb 09, 10, 09:39:16 AM
- Super Hero 1212
- actif la dernière fois il y a environ 4 ans
Hiya Cindy. So good to see you on our forum. I just have a quick question. I noticed a little while ago that my casino points were reset to 0 and I was just curious as to why. I tried to email your support a couple of times but I haven't received a response.. Thanks for your help hun. ID is Booo73.
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- Répondu par
- BingoCindy
- à Feb 10, 10, 09:59:35 AM
- Sr. Newbie 35
- actif la dernière fois il y a environ 7 ans
Hiya Cindy. So good to see you on our forum. I just have a quick question. I noticed a little while ago that my casino points were reset to 0 and I was just curious as to why. I tried to email your support a couple of times but I haven't received a response.. Thanks for your help hun. ID is Booo73.
Hello Booo,
Thanks for contacting me. Everyones points go to zero at the beginning of the month as each new month starts a new cycle for accumulating points. The reason for this is that it gives everyone a shot at winning the grand prize of the all expense-paid trip to the Carribean. We send a new winner with the most points for the month to the Carribean, and if you manage to accumulate 1000 points or more for the month you are awarded $10 for every 1000.
Cheers,
Cindy -
- Répondu par
- BingoCindy
- à Feb 10, 10, 12:00:24 PM
- Sr. Newbie 35
- actif la dernière fois il y a environ 7 ans
Thanks for answering so fast Cindy. It all makes sense now lol. You guys are a class act!!!!
Thanks Booo. We are trying our best to put the things in place that players want. Currently we are dealing with the growing pains of being a new Casino to become a great Casino!
Cheers and lots of luck to you today,
Cindy -
- Répondu par
- Aotearoa
- à Feb 10, 10, 06:16:36 PM
- Full Member 242
- actif la dernière fois il y a environ 7 ans
Hi Cindy, I was interested to know the same as Boo asked so you have answered my question as well. I just had a run in with customer support but Vicktoria from promotions sorted it all for me ( poor girl, think she thought I was mad )..lol. My question now is do you have to wager 55x on every deposit or just deposits that recieve a bonus?
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- Répondu par
- BingoCindy
- à Feb 11, 10, 09:26:59 AM
- Sr. Newbie 35
- actif la dernière fois il y a environ 7 ans
Hi Cindy, I was interested to know the same as Boo asked so you have answered my question as well. I just had a run in with customer support but Vicktoria from promotions sorted it all for me ( poor girl, think she thought I was mad )..lol. My question now is do you have to wager 55x on every deposit or just deposits that recieve a bonus?
Hi there,
lol....Yeah, Vicky is too sweet and thinks everyone is mad at her. To answer your question, the wagering requirements of 55X is for the deposits that receive a Bonus only. Now, if you don't want a Bonus for your deposit, please be sure to inform support before you start wagering. GOOOD LUCK TODAY!
Cheers,
Cindy -
- Répondu par
- Aotearoa
- à Feb 27, 10, 05:58:00 AM
- Full Member 242
- actif la dernière fois il y a environ 7 ans
Hi Cindy, Im a bit frustrated with depositing at BLV, everytime I make a deposit into the casino the processor says deposit approved, then I check my account and it says not processed. Then I recieve an email reciept of my deposit having been processed and approved but I still cant play as it says I have to contact support to get it processed, very frustrating and annoying when support is closed and payment office closed over the weekend so I cant even play. If I had known there is no way id have made another deposit, Ive sent in all requested forms of ID over and over again and also the form for credit vards has been sent, could you plz look into this and let me know why this is happening please.
Thankyou
Username Aotearoa. -
- Répondu par
- BingoCindy
- à Mar 01, 10, 10:16:20 AM
- Sr. Newbie 35
- actif la dernière fois il y a environ 7 ans
Hi Cindy, Im a bit frustrated with depositing at BLV, everytime I make a deposit into the casino the processor says deposit approved, then I check my account and it says not processed. Then I recieve an email reciept of my deposit having been processed and approved but I still cant play as it says I have to contact support to get it processed, very frustrating and annoying when support is closed and payment office closed over the weekend so I cant even play. If I had known there is no way id have made another deposit, Ive sent in all requested forms of ID over and over again and also the form for credit vards has been sent, could you plz look into this and let me know why this is happening please.
Thankyou
Username Aotearoa.
Hello Aotearoa.
I understand your frustrations as it is annoying to be delayed from playing. We incorporated a new system that checks our deposits and this was implemented to protect our customers and the Casino against cybercrime.
We are in the process of eliminating that hold time for customers that have already made deposits and have provided confirmation that they are the owners of the Credit Card used.
Aotearoa, I cannot express to you enough my appreciation for your extreme patience as we move forward to elminate this hassle while maintaining the utmost security for our customers.
Thank you for letting me know.
Cindy
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- Répondu par
- Aotearoa
- à Mar 08, 10, 03:26:21 PM
- Full Member 242
- actif la dernière fois il y a environ 7 ans
Hi Cindy, Im beginning to feel like im annoying but I bought a ticket into the big prize tournament last week which entitled me to a ticket to the lowrider tournament on the 8th march, well I didnt get a ticket and when talking to support they said they would pass it on to promotions but you never hear back from them by email, are you able to look into it please.
Thanks
username: Aotearoa -
- Répondu par
- BingoCindy
- à Mar 08, 10, 04:11:20 PM
- Sr. Newbie 35
- actif la dernière fois il y a environ 7 ans
Hi Cindy, Im beginning to feel like im annoying but I bought a ticket into the big prize tournament last week which entitled me to a ticket to the lowrider tournament on the 8th march, well I didnt get a ticket and when talking to support they said they would pass it on to promotions but you never hear back from them by email, are you able to look into it please.
Thanks
username: Aotearoa
Hello Aotearoa,
Please, you are not annoying at all. I received an explanation of what happened, and apparently there was a technical error in automatically allowing entry to the Low Roller Tourn before it started to players that purchased a ticket to the previous tournament.
I have made sure that you will have free access to the next Low Roller, and I will send you an email from my personal address the day before the tournament confirming your free entry. My apologies and again please do not think that you are bothering me as providing good customer service to you is my first priority in which you deserve.
Best Regards,
Cindy
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