FERMÉ - Exclusivité 10 €/£/$ ND à EuroCity Casino !

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Dernier message fait il y a environ 14 ans par zuga
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  • I'll go in chat and this is the response.

    and that is why I have to forward this issue
    I cannot credit a bonus without permission

    This is a joke!  :'(

  • Alexandru G.: Hi, my name is Alexandru G.. How may I help you?
    Alexandru G.: Welcome to Euro City Casino Live Chat! We are glad to be of service. Please hold a moment whilst I try to locate your Euro City Casino account with your given email address.
    alalask@gmail.com: Hello
    alalask@gmail.com: ok
    alalask@gmail.com: i receved messege on lcb.org forum from your casino rep, his name is Alberto.
    alalask@gmail.com: now is available, please ask for your 10free bonus now at the casino

    regards
    alalask@gmail.com: here the link for this promotion
    alalask@gmail.com:   https://lcb.org/onlinecasinobonusforum/archive/exclusive-$10-nd-at-eurocity-casino!
    Alexandru G.: Please confirm the answer to the security question you selected when you registered your account.
    The security question you chose was:
    xxxxxx

    alalask@gmail.com: xxxxxx
    alalask@gmail.com: ))
    Alexandru G.: thank you, Alexandr
    Alexandru G.: have you replied to the link?
    alalask@gmail.com: ?
    alalask@gmail.com: "replied"??
    Alexandru G.: have you clicked the link
    alalask@gmail.com: on registration link with this promotion
    alalask@gmail.com: yes i do
    Alexandru G.: and the message that you got
    Alexandru G.: had a link
    Alexandru G.: did you click the link?
    alalask@gmail.com: Hi All,

    Mi name is Alberto from Eurocity Casino.

    Sorry for the inconvenience with the bonus it will be soon available for all of you, i am now fixing the problem and i will make this bonus available, please send me your usernames at Eurocity Casino so i can activate your accounts with the promotion.

    Thanks for your patience.
    alalask@gmail.com: wheni regisered promotion worked not correctly
    alalask@gmail.com: and not only i
    alalask@gmail.com: there is several LCB members
    Alexandru G.: and did he say how he will be crediting the bonus?
    alalask@gmail.com: read this topick please
    alalask@gmail.com:   https://lcb.org/onlinecasinobonusforum/archive/exclusive-$10-nd-at-eurocity-casino!
    Alexandru G.: I will forward this issue
    Alexandru G.: to the relevant department
    Alexandru G.: and they will contact you regarding this issue
    alalask@gmail.com: so why you dont credit this 10
    alalask@gmail.com: ?
    Alexandru G.: because I cannot do that
    Alexandru G.: as I don't have the proof of eligibility
    alalask@gmail.com: you now you casino group aalready have not very good reputation..
    alalask@gmail.com: i can send screenshot with message that i receved from Alberto
    Alexandru G.: I understand that but as long as I don't have direct permission to credit the bonus, I am unable to do so
    alalask@gmail.com: bye
    Alexandru G.: I will forward the issue
    Alexandru G.: and you will be contacted in 96 working hours

    1.9/ 5

  • he says here, bonus ready...says in pm, bonus is ready...im waiting in live chat..over 20 minutes now....better be ready, lol

  • and of course, it isnt
    even after saying here
    and in a pm to me

    sigh

    Alexandru G.: Hi, my name is Alexandru G.. How may I help you?
    Alexandru G.: Welcome to Euro City Casino Live Chat! We are glad to be of service. Please hold a moment whilst I try to locate your Euro City Casino account with your given email address.
    xx: good morning
    xx: id like to claim my free 20 please
    xx: ty
    xx: xx@hotmail.com
    xx: xx
    Alexandru G.: Please confirm the answer to the security question you selected when you registered your account.
    The security question you chose was:
    City of birth

    xx@hotmail.com:xx
    Alexandru G.: thank you, James
    Alexandru G.: what free 20 are you talking about?
    hxx@hotmail.com: from the forum lcb.org
    xx@hotmail.com: i joined via the link there
    Alexandru G.: you will have to talk to them about this
    xxe@hotmail.com: your rep confirmed a while ago i could get it
    xx@hotmail.com: he also verified in my email i could get it
    xx@hotmail.com: its 10free
    xx@hotmail.com: sorry if i typed 20
    xxe@hotmail.com: i did
    Alexandru G.: I see that the e-mail was requested
    xx@hotmail.com: and HE told ME to talk to livechat
    xx@hotmail.com: which is you
    xxe@hotmail.com: EurocityCasino
    Casino Rep
    Newbie

    Posts: 2



      Re: 10$ sign up
    « Sent to: dtsweet on: Today at 05:14:21 AM » Quote Reply Remove 

    --------------------------------------------------------------------------------

    now is available, please ask for your 10free bonus now at the casino

    regards
    Alexandru G.: I will have to forward this issue to the relevant department
    Alexandru G.: and they will contact you
    xx@hotmail.com: of course
    xx@hotmail.com: after several days and hours waiting in live chat
    xx@hotmail.com: do you guys not talk to one another?
    Alexandru G.: that is a affiliate promotion
    Alexandru G.: and I don't interfere with that
    xx@hotmail.com: yes, is he not affiliated with you?
    Alexandru G.: that is why I have to forward the issue
    Alexandru G.: I have not received anything from the affiliate
    Alexandru G.: so that is why I have to forward this issue
    xx@hotmail.com: its not from the affiliate its supposed to be from the casino
    xx@hotmail.com: ok, well, ill post in the forum
    xx@hotmail.com: you guys certainly arent gaining any new customers
    Alexandru G.: you will be contacted by the relevant department in 96 working hours
    Alexandru G.: I am sorry for the inconveniences
    xx@hotmail.com: ya, ive seen the reponse from others who have talked to you
    xx@hotmail.com: you need to tell your rep then
    xx@hotmail.com: ty for your time

    1.9/ 5

  • ok we have a casino rep telling us to go to support and claim the $10 bonus and support knows nothing about the bonus, this really makes no sense. I would like the casino rep to know alot of us are depositors and this really does not help me want to put my money here, can you imagine what a cashout would be like trying to go through there support.

  • ok i went to claim the $10 again through live chat after getting a pm to let me know it is ready and this is what i was told
    (i have to wait yet another 48 hours???)

    info: Please wait for a site operator to respond.
    info: You are now chatting with &#*****;Keshesma&#*****;
    Keshesma: Hi there, corin smiley
    Keshesma: This is Keshesma, welcome to EuroCityCasino Live Chat! I noticed you are in the cashier, let&#*****;s make a deposit and get you playing......
    you: hi i would like the *****free please
    Keshesma: What ***** free are you referring to?
    you: it is from the site i signed up from http://www.lastestcasinobonuses.com
    you: https://lcb.org/onlinecasinobonusforum/archive/exclusive-$10-nd-at-eurocity-casino!
    Keshesma: Do you mind holding one moment while I review your account?
    you: that is ok
    info: Your chat transcript will be sent to ***** at the end of your chat.
    Keshesma: Thank you for holding.
    Keshesma: I have forwarded the matter to the relevant department in regards to this matter
    Keshesma: You will receive an update with in the next 48 hours.
    you: ok thank you

  • Hi guys,

    Being that casino is not able to honor this exclusive bonus, I have no choice but to upgrade this topic from pending to closed.

    Zuga

  • just checked and my £10 is in Thank you Luckynn and Eurocity guy xxx


  • Oooh yes!! Finally are here! Check accounts!! Thanks!

  • Lost it in 1 sec! I'll going to disinstall this casino! >.<
  • ty for the heads up...got it..pokey as sin, but did get it
    guess its good to go Zuga

  • lmao...10 days to get 10 spins...yaaaaaa, that was a quick play period..pray for a bonus round

  • these are the players that have received the bonus :

    SilviaRighi
    Bugabooo73
    Warnja14
    pulse26
    muhamedagic1
    Fradika1978
    mrsrhonap
    Cg212930
    forfan66
    13oclock
    dediw
    corin69nz

    Im reopening this exclusive as I was assured that all new players will receive the bonus. If some of you still havent got the bonus I recommend to private message their Rep.

    cheers
    Zuga

  • I quite liked this casino, i play a few of the slots in other places but they usually take ages to load on separate screen but liked how fast they came up on this casino cool x hehe
    thanks again x

  • forgot to say how fast my money also went!

  • I think I`ll nominate this one for CM`s "Worst Customer Service 2010" award.


  • Now the 10free is available, you don't need to contact me, just ask for the bonus on the casino.

    Regards and excuses for the time waiting


    i contacted live chat support to claim the bonus - the support person informed me that she has never heard of this bonus and insisted that i must make a deposit in order to claim any bonuses.

    username - kid69kola
  • Being that there are still issues with this bonus I have no choice but to close the exclusive.

    For those of you who didnt get the bonus, please PM their Rep HERE


    Zuga

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