promotion exclusive Purple Lounge Casino !

I click on the link for exclusive promotions,purple lounge exclusive 50 free spins. so come on this site: http://www.purple-lounge.com/en/Affiliates/Eagle-wings-LCasinoBonuses/Eagle-wings-LatestCasinoBonuses.mth?btag=a_1067b_1619
click on,play now,to download and register.
logged in at the casino and go to online support,they say that I don,t get the 50 free spins,because I,am not eligble to afflicate to this promotion.
I say ?? why not,and long time no answer.  very bad online support,I delete the casino directly. so  the link,exclusive promotion 50 free spins,is not right!

Hi marcel,

As you've said, the casino confirmed that you were not tracked with the affiliate. This means our link was not used when you signed up. Also, the terms for this exclusive state:
To claim this offer players must download Purple Lounge Casino software, register their personal and banking detail and make a minimum deposit of GBP20 or USD20. Players must then email FREESPINS@PURPLE-LOUNGE.COM, quoting LCBEAGLE in the subject line.
and these requirements were not met.

When redeeming our exclusive offers, be sure to click the link posted within the exclusive thread posted or within the casino review.

I am sorry that you were unsuccessful in obtaining this information directly from them.

Good luck to you.

Hi marcelNL,

a link with terms and conditions for this offer is clearly showing on the landing page.

Zuga

Purple-Lounge is the best microgaming =)

deposited yesterday and followed the instructions in the T&C to claim the free spins...sent an email but they replied that i cannot claim the bonus because i was not tracked with the affiliate...kinda funny because i only heard of the casino through this forum and def. downloaded them through the landing page...

Hi noname101,

PM me your user name.

Zuga

I cannot claim the bonus because I was not tracked with the affiliate,they say on online support,but I was logged in here,and then downloading through the link on  the page at  latestcasinobonuses! so,, feeling froggy, , don,t believe what they say at Purple lounge casino!