Traduction 
I am submitting a complaint against Luxx.cash regarding the refusal to process my withdrawal. My account shows substantial winnings, but the casino is refusing to release my funds unless I first deposit USD 1,980 into my gambling account, describing this payment as a tax. I was told that my withdrawal would be released after this amount was deposited. I do not believe it is appropriate to require a player to make an additional deposit to pay an alleged tax before receiving a withdrawal. I am concerned that this requirement may be misleading or fraudulent. I initially received a USD 500 sign-up bonus. I completed the wagering requirements to the best of my understanding, and my account did not clearly show that my current balance was restricted bonus money. I also made subsequent deposits using Bitcoin. I attempted to withdraw my winnings, but the casino introduced additional payment requirements. I was also charged 1% when attempting a USD 1,000,000 withdrawal, and I have not received a satisfactory explanation or a successful withdrawal. I request that LCB investigate Luxx.cash, review the withdrawal conditions and the demand for USD 1,980, and help establish whether the casino is operating fairly and transparently. I can provide screenshots of my account balance, conversations with support, deposit transactions, and the payment demand. I ask for assistance in resolving this dispute and recovering any funds legitimately owed to me.
Montant contesté: 25017300$
Casino: https://luxx.cash/
Cas #: 4819
