Queen Vegas Casino - CASINO FERMÉ

Hello ladies and gentleman

My name is Raquel Mello and I am an Affiliate Manager at Queen Vegas Casino and casino representative here at LCB. I will be happy to answer all your questions and clear any doubts that might arise so feel free to contact me anytime on raquel.mello@queenvegas.com.

Thank you for your attention and welcome to Queen Vegas Casino!

Raquel

Welcome to the best forum around Raquel:)

Glad to have you represent the casino and support our members!

Hi RaqueIQV and Welcome here. I had a great experience at your Casino. I won 600 Euro and  I got my Money in Moneybookersaccount. Your Customer Support is nice and helpful. I was happy
and I did buy a Nintendo 3 Ds for my sons birthday from my win:-) Thanks again!!! Jocelyne

Hi Jocelyne 

It makes me happy to meet a satisfied customer. I have already passed your message to the girls, they appreciate your kind words. Now allow me to welcome you online as a small token of appreciation is waiting on your account. Who knows, maybe you will buy another Nintendo game for your son

Raquel

Hi Raquel and welcome to the forum.  It's great to have you here for all of us.

blue

Thank you so much for the welcome, girls 

Raquel

Hi raquel I have win today and I have send my documents...the time for my payment? username kiristellina

Hi Korokoro,

I have received an answer from audit department. Your documents have been received and accepted therefore your withdrawal request will be processed later today.

Congratulations on your winnings 

Raquel

thanks raquel...your casino is beautiful

Thank you Korokoro! If you'll be needing anything else, you can always contact me or casino support directly.

I wish you a great day 

Sincerely,
Raquel.

A question: in chat I was told sign up bonuses (1, 2, 3) are not cashable, but here in LCB I've seen they are. I'd like to have this information
On top I was told that with these bonuses the max cash out is 5000 .Is that true? And if some lucky player hit the RJ?

Thanks

Hi Melody,

Yes, max cash out for these 3 bonuses is 5000€ and thanks for heads up, bonuses are sticky now.

Luckynn

Hi I need some help with my account 

Hi Toni8110, 

My name is David and I will be assisting you with your query.

Let me know your query :)

Thanks and regards,

David