Hi there, I wonder if anyone else has had difficulty getting verified at casinoofdreams? I have sent document after document including birth certificate and government issued letters as well as a copy of my passport all of which are rejected every time for such reasons as all four corners are not visible etc etc. My passport is out of date but I explained to them that due to a medical condition I am unable to fly anymore so no point in my renewing it which is also the reason that I don't have a driving licence as the unpredictable nature of the seizures involved in my illness means it is too dangerous to be on the road.
I can honestly say that in all the years of using online gaming websites I have never ever come across a casino that is so unwilling to help reach an amicable solution to this issue or in fact any issue and wonder why such diligence in proving my identity is not undertaken before accepting my money in the first place!
Hmmmm it's been nearly three weeks now that I have spent trying to reach a solution with the casino and I think the customer support is absolutely shoddy thus far and I guess they have ran out of excuses as to why all my documents are unacceptable and have resorted to just ignoring me now!
