Par latest_casino_bonuses
Traduction 
Hey LCB'ers,
The latest stop of our From the Player for the Players project was a US and bitcoin friendly online casino, Slotsroom.com. Our tester ended up with 1200 in Bitcoin so be sure to see how the whole process, including the withdrawal, went. Highlights:
- Tester: Juggaloroscoe
- Registration date: April 7, 2022
- Deposit made on April 7, 2022, USD 200 in Bitcoin (0.00461200 BTC)
- KYC documents sent on April 7, 2022, approved on April 8, 2022
- Withdrawal requested on April 8, 2022, USD 1,200 in Bitcoin
- Withdrawal received on April 11, 2022, USD 1196.12 in Bitcoin (0.02878128 BTC)
This video shares our tester’s insights on yet another crypto online casino - Slotsroom. Licensed by Curacao, this US-friendly platform cooperates with Realtime Gaming, also known as Spinlogic Gaming, and Visionary iGaming, with a colorful collection of popular games.
As Bitcoin has gradually become a favorite choice of players due to its efficiency, our tester decided to see how Slotsroom casino handles transactions in this crypto asset. Having registered and deposited, he played a single game and won big. After his identity was approved, he requested a Bitcoin withdrawal. The money arrived three days later.
Why did he have to wait so much if Bitcoin is usually processed immediately? Take time to watch the entire Slotsroom Casino video and find out more!
Registration
On April 7, 2022, the tester registered by filling in a simple 3-step form. Having supplied some basic information, he became a member of the platform. Worth adding is that players who are inactive for over 180 days will have the playable balance reduced.
Deposit
Having joined, the tester headed straight to the cashier to fund the account. He selected Bitcoin and typed in $200 (0.00461200 BTC). In approximately two minutes, the money was visible on his account.
The minimum accepted deposit is $35, but punters who opt for Bitcoin can fund the account with as low as $10.No fees are imposed on either of the deposit transactions. All of the payment methods are processed instantly, except for Altcoins which can take up to 5 minutes. The available banking options include credit cards, bank transfers, and cryptocurrencies.
KYC Procedure
Before selecting a game to play, the tester got in touch with the live support department to check which documents are needed to get verified for withdrawal. An instant response from the chatbot arrived, informing him what to provide. The requested documents may include a copy of a photo ID, the front and back of cards used to deposit, and proof of address.
As noted, docs are approved within two days. In addition to this, once the documents are verified in any of the casinos belonging to this affiliate group, a customer’s identity is verified in all of them.
On April 7, 2022, he submitted the driver's license as proof of identity, a utility bill as proof of address, and a picture of himself holding the ID. An e-mail arrived the next day, on April 8, 2022, confirming that his account was validated.
Gameplay
On April 7, 2022, the tester accessed the operator’s portfolio. The first and the only game he played was Trigger Happy, during which he triggered a couple of smaller and some bigger wins. The tester scored a total of USD 1,010 during free spins feature.
Withdrawal
As soon as his ID was validated, the tester intended to withdraw via Bitcoin, the same method he used to fund the account. As he couldn’t find the desired option, he contacted the live chat support department.
Following a generic response, the tester was told that once the withdrawal was made, it takes 2-3 days to approve it. In case of Bitcoin, the estimated processing time is 48 hours, depending on the blockchain traffic.
As he still couldn’t see the Bitcoin among the options, the live chat agent logged the tester out and told him to log in again. A bit later, the Bitcoin option was visible in the cashier so he requested $1,200 in BTC.
On April 11, 2022, the tester received $1,196.12 (0.02878128 BTC).
The minimum withdrawal is $200, or $30 if a player opts for Bitcoin, while the maximum to cash out per week is $4,000. Check, BTC, and Bank Wire are available methods to cash out. Bitcoin comes with no fees, but there may be additional charges for the other methods.
It takes approximately 3 working days to review the request, once the account is validated. The processing time ranges from 1-2 days for the said cryptocurrency, while requests in other methods take between 3 to 5 days to be finalized.
If a player does not wager a deposit at least once before requesting a withdrawal, an administration fee of 25% will be deducted.
Conclusion
Overall, the tester didn’t encounter any issues when investigating Slotsroom casino. Thanks to the efficient and professional customer support, the situation with the missing Bitcoin withdrawal option was resolved within a couple of minutes.
Full report: https://lcb.org/news/testing-slotsroom-casino-was-it-smooth-to-withdraw-usd-1-200-in-btc
