Hello lcb community
I registered a new account at your forum because I have a big problem with an online Casino and I hope that I can find some help here.
I have deposited at Casle casino and played with their winter special bonus. After fullfilling the wagering requirement and continued playing I turned my starting balance from 195 to 2500.
I am waiting for nearly 2 weeks for my withdrawal, which the chat support told me would be processed soon. But yesterday I received a message from their Fraud Manager which told me that my account is banned because of professional game play and system-play. This is completely not true because if anyone would see my gaming history he would see that this was not more than a whole lot of luck.
They also told me that they did researches about my threads at casino forums which they say shows that I am playing professionel which does not fit their term of a recreational play.
This is totally bullshit because if they'd read each of my posts at the (german) online casino I am mostly active they would have seen that I was most of the time I played online a riskfully gambling. Eventhought this is my first winning which you could say it is rentable over 3 years now... but this time I chose the wrong online casino.
Until now I did not answered their mail in which they told me they wont payout my winnings because I am still so shocked and dont know what I should do know. I already sent a message about 5 days ago directly to the support of visionary i gaming in which I mentioned that there is a huge delay of my withdrawal request at castle casino. That was before I knew that castlecasino withholds my winnings, and I did not receive an answer so far.
Also I would like to hear your experiences with visionary i gaming casinos, especially castle casino.
Greets
patrick
RÉSOLU : Problème avec CastleCasino.com (ViG)
- 4,215
- vues
- 6
- réponses
activités de LCB au cours des dernières 24 heures
Les messages les plus consultés du forum
Consultez tous les bonus de casino disponibles pour votre pays sur notre page sur le thème des bonus d'Halloween. Nous publierons également des mises à jour dans ce fil de discussion pour votre...
Les meilleurs bonus de casino d'Halloween pour 2024
Grande Vegas - Tours gratuits exclusifs Nouveaux joueurs uniquement - USA OK ! 100 tours gratuits sur « Mega Monster » Comment réclamer le bonus : les nouveaux joueurs doivent s'inscrire à...
Bonus sans dépôt exclusif de Grande Vegas
Nous avons créé une autre excellente vidéo pour vous présenter la stratégie du comptage de cartes. Nous espérons que vous trouverez ces informations utiles. Si vous êtes curieux de le savoir,...
Concours de 250 $ en argent réel de novembre 2024 : comment compter les cartes au blackjack | La stratégie High-Low