Prisme/Slots de Vegas/Salon VIP/Cool Cat/Cirrus/POC/Club Player/Wild Vegas

hi i made 2 withdraws 1 on palace of change and 1 on virtual casino made them early in october now its halve november and still didd'nt get something contacted live help several times every time they say next week next week getting annoying deposit several times

soz diddn't say my players name its=THExROCKER

Hi Marty, you have email.

trying to play your thanksgiving you tube contest keep getting error, try again.  jokinsers...
1 Addams Family Values 2 Planes, Trains & Automobiles 3 Home For The Holidays 4 Seinfeld 5 Liar Liar 6 What's Cooking? 7 Charlie Brown's Thanksgiving 8 National Lampoon's Christmas Vacation 9 Friends 10 Pieces of April

anybody that goes on this site and has read the previous 38 pages...and still deposits......you get what you deserve,  quit being surprised you got screwed....any casino that takes more than a week to pay is  RRRR>>>oOOOO....UUUUUU....GGGGGGGGGG....EEEEEEEEE  .  think about it people  WAKE UP  listen to the excuses and think about it...LMAO

what the heck is wrong with you, dabigdog?  You're entitled to your opinion, but you are jumping to conclusions and being an ass.

LOL and when you say jumping to conclusions you mean five years or more worth of the same non payment complaints???  and for the record,,,,,there are alot of things wrong with me.

Hi Guys,

Right now I have escalated the cases for tinycomet and THExROCKER if I am missing anyone please email me directly so that I can get the ball rolling for your case.

Thanks,

Marty Davis
md@gwages.com

Nope, I mean jumping to conclusions about intent to deposit, or not, pretty much.  I also wonder why  the direct casino support thread is the place to belittle your fellow members for your assumption of their idiocracy. 
And have you read the rhetorical question thread?  Maybe you should.  Just my opinion.

im sorry people, but i have made countless withdrawals from prism casino and as long as you are willing to wait payments will reach your account.  On average it will take a month from the request date, and in fact i got one payment today into my neteller account.  Thanks to Marty and claudia for your assistance

Hy i was claimed the bonus on slots of vegas...
I was completed the rollover and i was requested withdrawal my money to my moneybookers account.
After the request, i dont found my money and in and i was found this sentence in the history: moneybookers requested decline
                                manager requested approved

hmm lots of talk got mails but still nothing

These casinos are liars and will not pay when you win. I have deposited quite a bit of money and tried to cash out 2 seperate 60 dollar payouts one was requested on 9-20-10 and approved 10-07-10 and the second was requested on 09-27-10 and approved on 10-19-10. After asking about this withdrawal and when it would be processed have been told repeatedly end of this week or over the weekend. None of this has happened and when I ask what is taking so long keep being told it is because of 3rd party processor and their having to rely on them to make the payment. Does anyone know of any good casinos that will actually pay you when you win as this group of casinos does nothing but give the runaround and excuses time after time. Thanks for anyone's help.

Hi ggreene49,

Please email me your user ID and Casino you play in so I can look into your account. There is no question that processing issues abound right now but rest assured you will be paid.

Regards,

Marty Davis
md@gwages.com

my user name here is my casino username ggreene40

at SOV

Hi Ingrid,

My name is Michelle. My username at palace of chance is p0kahontis. I requested a withdrawal Oct 4, 2010 for 1000. On Oct. 19, 2010 i was told it couldn't be wired to my account, but a overnight check would be mailed. They took out the $430 for withdrawl purposes. I waited a couple of weeks and finally spent he other $500 in palace of chance.  Every week since then, I keep being told i will have it by the end of the week. I check back the following week and I am told the same thing. A couple of times i would check in on Wednesdays and the custormer service reps were so rude and said, "it's not the end of the week yet and we said the end of the week."  I checked back with November 19, 2010 and I was told at the end of next week. My documents were approved July 21, 2010.  It should not take this long for me to receive money. Damien, a rep there told me this week that you guys are dealing with a third party and it is there fault i haven't received my check.  I am so upset with palace of chance. I just want my check. Please help.

got my money ty marty and imagen for ur help gr. jos

still waiting to hear from you about my withdrawals user name ggreene40 slots of vegas

need help with viplounge

user name corin69

i am waiting for a payment of $500 and the next is due now

11/15/2010 10:55:56 AM NETeller Withdrawal Approved! ($500.00)
10/30/2010 1:51:11 PM NETeller Withdrawal Approved! ($500.00)

at the beginning of last week i was told i would get it by the end of that week
then i was told on the 22nd 'it should go out this coming weekend via Neteller'
today i was told 'it should be send out between early or mid of the next week as per finance team'
i am confused
i know it says on the website that payments are made 7 to 10 days after approval and even allowing a few days delay it has been nearly a month now
how long is a reasonable delay?
my last payment was late, this one is and i still have one due and another 3 more to go
i don't mind getting a large win split up for payment but if payments are going to be late every time that worries me
i pay instantly to play but have to wait so long to get paid

Hi Ingrid,

I read some of the post that you helped people with and seemed like you handled things in a timely manner.  Unfortuanately, I still haven't received a response from you, which reflects the same customer service i am getting from palace of chance. this is my second request. As of Novem 28, i still haven't received my check. We will be going on two months since the withdrawal request at end of the week. Please help.

My name is Michelle. My username at palace of chance is p0kahontis. I requested a withdrawal Oct 4, 2010 for 1000. On Oct. 19, 2010 i was told it couldn't be wired to my account, but a overnight check would be mailed. They took out the $430 for withdrawl purposes. I waited a couple of weeks and finally spent he other $500 in palace of chance.  Every week since then, I keep being told i will have it by the end of the week. I check back the following week and I am told the same thing. A couple of times i would check in on Wednesdays and the custormer service reps were so rude and said, "it's not the end of the week yet and we said the end of the week."  I checked back with November 19, 2010 and I was told at the end of next week. My documents were approved July 21, 2010.  It should not take this long for me to receive money. Damien, a rep there told me this week that you guys are dealing with a third party and it is there fault i haven't received my check.  I am so upset with palace of chance. I just want my check. Please help.

Avoid this group. They are lower then low and a bunch of liars. AVOID AVOID AVOID!!!

Marty emailed me within a day and told someone to look into it and I have received my first payment. It did take a long time but once Marty got involved it was handled. Thanks for your help, and to all players I can only say it took awhile but I did get paid. Good luck!!

Hi Guys,

I see you reaching out to Ingrid...she no longer manages player issues.  I now head the escalation department so please email me directly with your payout issues.

Kind Regards,

Marty Davis
md@gwages.com

Why is there always payout issues with this group? Taking weeks and months to pay players is un-called for. Avoid this group at all cost. They will not change their practice.

hello Marty Davis,

I sent you a pm about the issue I had with party city casino.  You said you will take a look, but I didn't get any respond from you, it was back in July 30th thou.

Hi taaadaaa,

Moving forward please email me directly instead of PM occationally I miss the PM's...such as here.  I just went into my inbox and found your PM.

I have escalated the issue please email me so I can send you an update on your account.

Thanks,

Marty Davis
md@gwages.com

hi
i emailed you but i have just spoken to live chat and this is what i was told

Henry: unfortunately we are behind schedule and we are working hard to get back on schedule

i have a payment that was approved  30/10 so is now very late, another payment due now and another one has just been approved
i hope this isn't normal for them
i have been told for weeks now that i should be paid at the end of the week
the end comes and no money
at least they word it right i suppose
they always says should not will

Hiya Marty. I've also sent this to you via PM and email. Can you please check on my withdrawal for me. I requested it on Oct 30 and it was approved on Nov 9. I was told by your support it would be paid to me last Friday Nov 26 but I'm still waiting and now I'm not getting a response from support. I would appreciate it if this could be taken care of before the weekend. Thanks for your help. Casino ID is Booo73

Hi Booo73,

I got your emails and we are looking into your account status now.

Thanks,

Marty
md@gwages.com

Hiya Marty. Thanks for your reply letting me know that Claudia is looking into my account and to contact her from now on but I have no idea how to contact her and she still has not gotten around to letting me know when I will receive my withdrawal. Any help would be appreciated...even her email so I can contact her directly if that's what I'm supposed to do.  Thanks

Hiya Booo73,

The fastest way to escalate an issue is to send Claudia an email copying me her email is claudia.v@casinosupportcenter.com feel free to send her an email and copy me.  Please email her your User Id, the Casino you are playing in, the amount owed and date of approval.

Thanks,

Marty
md@gwages.com

Hi to all,
I back to online gambling after a couple of month hard work, now I am off till end of year and looking forward to a great time of gambling.
I just want to thank Marty and Ingrid here, I have been paid every cent from their casino´s in the past, you just have to know that it can take some time.
I won a 4 figure sum with a 30$ deposit and although in 1000$ installments I got paid ervery single coin. So thanks a lot and continiu your good work.
Jo

Marty/Ingrid:
I need some help. I have been waiting for a $110 withdrawal request (approved on 11/2/10) from Slots of Vegas. Every week I contact withdrawals and Damien tells me I should receive it by the end of the week. This has now happened 4 times!! Can you provide any assistance? My username is pt9322.
Thanks

HI all,
Have a question-is anyone having trouble on palace/club/cirrus...with the slots running weird?  The 3 reels are spinning out of control on the jackpot amount.  The 5 reels are spinning really slow, even in turbo.  I have contacted customer service and they say no problems reported with RTG.  I have even deleted and then reinstalled and still the problem remains.  It has been going on for the past week on all my computers and laptop!
Any replies would be appreciated
Thanks,
sunnydays

Hi I made a withdrawal on Cirrus Casino which was approved on the 24/11/2010. I was informed it would take 7-10 days howver I keep getting told over and over it will be next week, is there anyone can help me with this?? My username is Tmoney20101 and my email address is jeano86@hotmail.co.uk.

Many Thanks
Jean

hi sunnydays i had the same probs but it seems 2 go better now hope it works for u now 2

Hi Jean,
personally I wouldnt worry about it, I wait 4 weeks after cashout is entered, and mostly been paid in that time, half of the time after 2 weeks.
I dont know why they take that time, but mor important is that you will get paid, I got every Cent, even free chip winnings. I am mainly a sports punter and Cirrus and co have been my only sitesteps, mainly because of the sign up freechips like many here. A couple of times I was amazingly lucky and when getting a new frechip offered I feel a little bit ashamed because I am up with them anyway.... but only short. I had a lot more troubles with big wins at sportsbook, acount closure, lawer attested documents and last not least  a mid 4 figure sum going down the bestake desaster, just diappeared to costa rica ( or somewhere there).
Just relax, mayby send Marty a friendly mail, and just look in your account on the last day of the month, I m sure you will be happy.
Mmmmh, my normal forum is that on sportsbooksreview, I would have been called a shill for that post...., take your offers, Marty..
( No emoticons here, I hope you take it =
Merry Christmas to all.
Jo

Hi - I made a $2000 withdrawal from Prism on 11/17. On 11/26 $1000 was approved and 12/7 the remaining $1000 was approved. I know it usually takes 7-10 days after approval for final processing but am still waiting on the 1st one. The username is tinycomet and when I contact the accounting departing - I am continously told mid-next week - and still waiting. Can you help with when I can really expect the withdrawal in my quicktender account? Thanks

I guess some people will just have to learn the hard way...When dealing with this group. SMH

Can you assist with my withdrawal from Prism? It was requested back around December 3 2010 for $850. I keep hearing next week, etc. The last I heard it was sent to the "processor" on 1/3/11. Can you let me know when and how I will receive my money? Thanks.

Username- expressguppy

Dear Club Player Casino

I am user Erioch
I used the code i found on this site and i managed to get through playthrough.
While Greece was allowed as a country and i got told over 5 times from your live support that my account is perfectly fine even after you authenticated my Documents

It's been decided as i've been told from "Upper managment" to Ban Greece as a country along with my earnings, just some days after i got to withdraw my Earnings.

While this happened and i was told on live support you still had no <Greece> on not allowed countries what so ever

I believe that i should atleast get my 99$ on my netteler acount since this is totally unfaire

My email is SavvasRaptis@gmail.com, I am waiting a Serious answer, otherwise i will have to Discuss that with every major casino forum because after all it's unfaire for a Company that deals with money (See casino) to be able anytime anyway to avoid paying their members and still get's advertised around the net.

I am trying to have a friendly conversation and get what it belongs to me after all

/Erioch

Still no answer....That's Great!

I received an email regarding a payout they owe me and it says for me to deposit via ATM only and it said not to mention it came from a gaming site. Why would that be? I know I requested a wire transfer but it is coming by ups with a tracking number. Any answers for this from anyone?

I was wondering why I got an email from Palace of Chance telling me that money they owe me is being sent by ups and that I need to deposit it at an atm and don't tell them where it came from as far as a gambling site. Could someone please answer this 4 me?

I am still waiting an answer from their reprisentative...

Hi Everyone,

I did not get an email notification on this thread so if you still have an unresolved player issue please email me directly with your:

1. User name:
2. Casino
3. Issue

So I can escalate more quickly.

Thanks,

Marty Davis
md@gwages.com

PALACE OF CHANCE
username kiretta

I'm waiting for a payment approved on December 21, 2010 ... taken weeks before this date ... I have written at least seven times without reply to your support ... and do not have any money ... it is a shame all this ... I will never play more with your casino!

Ok, I am escalating now!

Thanks,

Marty - md@gwages.com

Hi Erioch,

Can you email me you user ID so I can look into this.

Thanks,

Marty
md@gwages.com