njanjam wrote:Hi respectthebears,
Larger withdrawal amounts require more time to be reviewed and processed. Some members receive payouts faster when requesting smaller withdrawal amounts.
A few days ago, you were paid $650, which indicates that the casino is processing your withdrawals, just over a certain period of time.
Unfortunately, the processing time of your withdrawals is determined by the casino, and we are not able to influence it.
I hear what you're saying regarding processing times, but I must respectfully disagree that an 8-week delay (since January 29th) for a BTC withdrawal is standard for a player in "good standing."
While the $650 was received, it represents only a small fraction of the total. If Nitrobetting is indeed processing my funds "over a period of time," I am requesting a clear payout schedule for the remaining balance.
Specifically:
When will the legacy requests totaling 50.75 mBTC (pending since Jan 29th) be cleared?
What is the weekly limit Nitro is currently applying to my account?
Without a timeline, processing becomes an indefinite delay.
I ask LCB to keep this dispute Open until the legacy requests from January onward are finalized (see attached) as 60 days is well beyond any reasonable industry standard.
